From needs assessment to delivery and acceptance, we cover the entire process from measurement, design, selection, production, installation, and after-sales service, ensuring products meet individual customer requirements and industry standards.
We employ a dual-line communication model of "dedicated account manager + technical team," achieving efficient communication and system integration through steps such as signing and payment, needs confirmation, and interface integration.
Utilizing our global sales network and localized warehousing system, combined with a smart logistics system, we achieve precise delivery within 7-15 days, supporting cross-border multimodal transport and dynamic route optimization.
We offer an 18-month free warranty on the entire unit, support global warranty and a three-year quality guarantee, and provide 24-hour customer service and free installation and commissioning services to ensure worry-free customer use.
1. Ensure that the product quality meets the factory standards;
2. The product warranty is effective from the date of purchase, with the entire machine covered for free repair for 18 months.
3. During the warranty period, products that fail due to usage in accordance with the instructions and the labels attached to the device are eligible for free repair.
4. During the warranty period, products must be serviced with the warranty card and the device serial number. Lost warranty cards will not be reissued, so please keep them safely.
5. The following items are not covered under the warranty:
It develops smart home appliances, sells 1M+ units yearly, leads domestic sales via online/offline channels, partners with top brands, and expands globally with sterilization-focused products.
+86-13531853651 (Judy)
+86-15019913814 (Kevin)
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